COURSE CODE: BSB40520
Certificate IV in Leadership and Management
Course Description
This qualification is designed to provide students with the skills and knowledge required to take on leadership and supervisory roles in a range of workplace settings.
The course focuses on developing competencies in team leadership, communication, problem-solving, and workplace coordination, preparing students to lead teams and support organisational goals.
Training is delivered through a combination of face-to-face classroom sessions and theory-based assessments, supported by practical activities, case studies, and real-world workplace scenarios.
This course is suitable for individuals who are currently working in, or aspiring to move into, supervisory or team leader roles.
This is a nationally recognised qualification under the BSB Business Services Training Package, delivered in accordance with the Standards for Registered Training Organisations (RTOs) 2015.
The latest release of the qualification and packaging rules can be found at the following link:
| KEY INFORMATION | |
|---|---|
|
Course Duration |
6-12 months |
|
AQF Level |
Level 4 |
|
Study Mode |
Full-time or part-time options may be available |
Course Entry Requirements
Students must:
- Be 18 years or older
- Provide valid identification
- Meet Language, Literacy and Numeracy (LLN) requirements
- Have basic workplace experience (recommended)
Assessment Method
Assessment methods may include:
- Written or online theory assessments
- Case studies and projects
- Workplace scenarios
- Practical tasks and role plays
Students must demonstrate competency in all required units.
Course Structure
Total number of units = 12 units
- 5 core units
- 7 elective units
Delivery Mode
This course is delivered through:
✔ Face-to-face classroom training
✔ Online or written theory-based assessments
✔ Case studies and workplace scenarios
| Core Units | |
|---|---|
|
BSBLDR411 |
Demonstrate leadership in the workplace |
|
BSBLDR413 |
Lead effective workplace relationships |
|
BSBOPS402 |
Coordinate business operational plans |
|
BSBXCM401 |
Apply communication strategies in the workplace |
|
BSBXTW401 |
Lead and facilitate a team |
Course Outcomes
Upon successful completion, students may seek employment as:
- Team Leader
- Supervisor
- Leading Hand
- Office Supervisor
- Workplace Coordinator
Skills You Will Learn
Students will develop a range of leadership and workplace skills, including:
- Leading and supporting team members
- Effective workplace communication
- Problem-solving and decision-making
- Coordinating work priorities and tasks
- Managing team performance
- Applying workplace policies and procedures
- Building workplace relationships
| Elective Units | |
|---|---|
|
BSBWHS411 |
Implement and monitor WHS policies, procedures and programs |
|
BSBLDR412 |
Communicate effectively as a workplace leader |
|
BSBLDR414 |
Lead team effectiveness |
|
BSBOPS401 |
Coordinate business resources |
|
BSBOPS403 |
Apply business risk management processes |
|
BSBOPS405 |
Organise business meetings |
|
BSBSUS411 |
Implement and monitor environmentally sustainable work practices |
Career Opportunities
Graduates may find employment in:
- Corporate organisations
- Small and medium enterprises
- Retail, hospitality, and service industries
- Government and non-profit sectors
Pathways
After completing this qualification, students may progress to:
- BSB50420 Diploma of Leadership and Management
- BSB50120 Diploma of Business
- Other advanced leadership or business qualifications